All Blog Posts

David Russell David Russell

Together We Will

It’s my birthday today, so I’m posting what I want to… Consider this question: What if we focus our energy and resources on where we agree, rather than what we disagree about? Could this be THE key to peacefully healing our families and nation? It’s what I call, “Together we will.”

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Manage 2 Win Manage 2 Win

M2W Newsletter - Top 10 Of 2022

We have carefully curated our favorite, most listened episodes from 2022, with stories ranging from hiring and sales to anarchy and empowerment.

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Manage 2 Win Manage 2 Win

M2W Newsletter - December 2022

How are you doing on your priorities? Could you improve in 2023?

According to Malcolm Gladwell, the "tipping point" is

"that magic moment when an idea, trend, or social behavior crosses a threshold, tips, and spreads like wildfire."

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Company Culture, Leadership David Russell Company Culture, Leadership David Russell

Leadership Skills Must Be Valued Above Leadership Tendencies

One of the reasons I wrote my first book, Success With People, is because of the realization that I had leadership tendencies rather than true leadership skills.

Years ago, I was speaking with a coworker about a particular manager. The coworker commented that the manager really felt he was a leader. After further consideration, we realized he was more of a competitor than a leader…

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Client Experience David Russell Client Experience David Russell

It's the Experience, My Friend!

Ask yourself, what are your biggest problems - employee or Client issues? Why do you have these problems?

Regardless of what they are, I’m willing to bet your problems are occurring because the experience your employees have working for you or the experience your Clients have buying and receiving services from you is not meeting or exceeding their expectations.

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David Russell David Russell

Develop These 3 Habits to Identify When Someone is Not Telling the Truth

Years ago we worked with LaRae Que, a former FBI agent and author of the book, SECRETS of a Strong Mind (2nd edition): : How to Build Inner Strength to Overcome Life's Obstacles.

LaRae spent twenty years as an undercover and counterintelligence agent for the FBI and served as an FBI spokesperson in Northern California for four years. During her time as a counterintelligence agent, her primary goal was to identify foreign agents operating in the United States, find out what they were doing, stop them, assess their potential as an asset, and persuade them to work for the U.S. government.

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Manage 2 Win Manage 2 Win

What Are Leadership Essentials?

Too often people get promoted into leadership without any training. Then they struggle or fail. It’s not really fair. They were good or even superstar employees previously. Why not train them on the essentials of being a great leader so they can thrive?

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David Russell David Russell

Every Leader's MUST-HAVE Leadership Essentials

Do you have leaders with one of these three issues?

  1. Leadership attributes, but poor habits and processes.

  2. Individual superstar, but limited skills guiding a team, or

  3. Average / low performance individually and/or of their team.

If you answered “Yes” that you or one of your leaders has one or more of these issues, then your leaders do NOT know the essentials of leadership.

Here is one way to start.

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Manage 2 Win Manage 2 Win

Do Good. Better.

The mission of Yoko Co. is: Do Good. Better.

Does that honestly describe what you are doing today professionally and personally?

Yoko Co. is a digital marketing and creativity SWAT team. They reached 127 million people in 2020. Chris Yoko, the CEO, has worked with some of the planet’s largest and most impactful brands, such as Ritz Carlton, Pampers, and Living Social. He’s equally adept at positively impacting smaller brands, like FHI360, Life Sherpa, and Genomic Health.

It’s awesome! But that’s not why I’m mentioning him and Yoko Co…

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David Russell David Russell

Noticeable in 1-2 Weeks

What if you could follow a system to change a significant habit and OTHER PEOPLE would notice a difference in as little as 1-2 weeks?

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David Russell David Russell

Team Bonding, Hiring, and PIP's

Here’s a conversation overflowing with advice on how to have awesome team bonding events, get to know job candidates at a deeper level, and have more effective performance improvement plans (“PIP”). We use Manage 2 Win Talent Assessments as a tool. However, there’s a lot of valuable insights here separate of our assessments.

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David Russell David Russell

2 Short Hiring Podcasts

Check these two podcasts I recently did with some amazing leaders on hiring.

Polish My Pitch with Chala Dincoy is a great example for you to consider how to improve how you introduce your services to someone new.

The second is an interview with Dr. Katrina Burris on her MKB podcast discussing the challenges of hiring and how to be your best at it.

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Dave's Dirty Dozen Email Rules

It’s been four years since we launched Dave's Charm School’s online platform and many people have benefited from the courses, not least of which is the Communications 101 course covering active listening, body language, communicating respectfully, and more.

One of the lessons in the course is titled “Email, IM, Texting Standards” and includes my Dirty Dozen Email Rules. These rules are incredibly helpful for any executive, manager, or front-line employee that wants to present themselves professionally and communicate effectively via email.

Every rule may not apply to you, but most of them probably do. Feel free to copy and edit my list to create your own list that works at your company.

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David Russell David Russell

2020 Election Recommendation

Whether we agree politically or not, I encourage you to vote on November 3rd. Our freedoms depend on our responsibility. A core responsibility of every citizen is to educate ourselves on the candidates and issues, and regularly vote.

NOT voting creates the possibility someday of not being allowed to vote and losing other freedoms.

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Company Culture, Client Experience David Russell Company Culture, Client Experience David Russell

Teach Solving NOT Selling

We just launched our latest course, Solving NOT Selling, in Dave’s Charm School.

This 14-lesson course is designed for service technicians who are uncomfortable discussing unexpected problems that cost a Client additional money.

However, everyone in your organization needs the skills and habits to discuss difficult topics.

Although this training is focused on service techs, we encourage everyone in your company to complete this course. This includes owners, CEOs, executives, receptionists, maintenance workers, and warehouse staff. Everyone means ALL your people.

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